Property management automation for teams juggling hundreds of units
Maintenance requests, tenant emails, lease paperwork, rent reminders, inspections and owner reports. We automate the day-to-day admin of managing properties, connected to your property management software and the tools your team already uses.
Built for property management companies of 10–100 people.
Maintenance request, automated
Tenant reports an issueEmail, portal or WhatsAppRead
Request triagedUrgency and trade identifiedPrioritized
Contractor bookedTenant and owner updatedScheduled
Invoice matched to the jobReady for approvalMatched
Anything unusual goes to your team to review first.
Your property managers are buried in admin
Most teams we talk to spend hours every day on:
The more doors you manage, the more of this there is.
Reading maintenance requests and working out who to send
Answering the same tenant questions by email and phone
Keying lease details and documents into the system
Chasing late rent with reminder after reminder
Writing up inspection notes and photos into reports
Preparing owner statements and updates each month
Which property management workflows can be automated?
Maintenance requests
Today
Requests arrive through every channel and are triaged and assigned by hand.
Automated
Requests are read, categorized by urgency and trade, logged against the property and sent to the right contractor, with tenants and owners kept updated. When the contractor's invoice arrives, it's matched to the job for approval. See invoice processing automation.
Tenant enquiries
Today
The team answers the same questions about rent, repairs and move-outs all day.
Automated
Enquiries are categorized and linked to the tenancy, routine questions get suggested replies, and anything sensitive goes straight to a person. See inbox automation.
Lease and tenancy documents
Today
Lease details are read and typed into the system, and renewals are tracked by hand.
Automated
Leases and applications are read, key dates and terms are entered, and renewals and expiries are flagged ahead of time. See document processing automation.
Rent reminders and arrears
Today
Late payments are spotted in reports and chased one tenant at a time.
Automated
Payments are checked against what's due, polite reminders follow your schedule, and arrears that need a person are escalated with the history attached.
Inspections
Today
Notes and photos are turned into reports by hand after every visit.
Automated
Inspection notes and photos are organized into a draft report in your format, with issues turned into maintenance tasks for review.
Owner statements and updates
Today
Statements and updates are assembled from several reports each month.
Automated
Rent, costs and maintenance activity are pulled into owner statements and updates on schedule, ready for review before they go out.
Every portfolio runs differently, by property type and market. We map your version before building anything.
What changes for your team?
BeforeAfter
BeforeMaintenance requests are triaged by hand
AfterRequests arrive triaged, logged and assigned
BeforeThe same tenant questions are answered all day
AfterRoutine questions get suggested replies
BeforeLease details are typed into the system
AfterLease details and key dates are entered automatically
BeforeLate rent is chased one tenant at a time
AfterReminders go out on schedule, with escalations flagged
BeforeOwner statements are built each month
AfterOwner statements are drafted and ready for review
Your team stays in control
Automation handles the routine work. Arrears action, deposit decisions, repairs above your approval limits and anything sensitive with a tenant or owner always go to a person.
Human review where it matters.
When the AI isn't confident, or the stakes are high, the item goes to a person to check before anything is posted.
Rules, not guesswork.
We add validation checks (totals, formats, duplicates, matching against your records) on top of the AI.
A clear audit trail.
Every automated action is logged: what came in, what was extracted, what changed, and who approved it.
Your data stays protected.
We sign an NDA before we see your data, access is limited to what the automation needs, and we never use your data to train AI models.
Built for tenant and owner data.
Access is limited to the systems each automation needs, every action is logged, and tenant and owner data is never used to train AI models.
Works with your property software and the tools around it
We connect to your existing tools, including:
Works with
Property management software
AppFolio
Buildium
Yardi Breeze
Rent Manager
PropertyMe
Re-Leased
Arthur Online
Accounting
Xero
QuickBooks Online
Sage
Communication
Microsoft 365 / Outlook
Google Workspace
WhatsApp Business
Documents and e-signature
SharePoint
Google Drive
DocuSign
Using something not listed? If it can be reached, we can usually connect to it.
How it works
01
Audit
We follow a tenancy through your business, from application to move-out, and see where your team's time goes.
02
Identify
We pinpoint the processes where automation will realistically pay for itself, and tell you which ones won't.
03
Build
We build the AI-powered automation, with checks and human review where the stakes are high.
04
Integrate
We connect it to the software your team already uses, so nobody has to learn a new tool.
05
Improve
We monitor it, fix issues, and expand it as your business changes.
Property management automation: common questions
What is property management automation?
Property management automation uses software, and increasingly AI, to handle the repetitive admin of managing properties: maintenance requests, tenant enquiries, lease documents, rent reminders, inspections and owner statements. It gives property managers more time for tenants, owners and properties.
Do we need new property management software?
No. We don't sell software. Property management workflow automation connects the systems you already run, like your property software, inbox and accounting, so the steps between them happen without retyping.
Will tenants be talking to a bot?
Only if you want them to. We usually start with suggested replies your team approves, and anything sensitive always goes to a person.
Does it work with our property management software?
Most likely. Systems like AppFolio, Buildium and PropertyMe offer APIs or integrations, and we can usually work with others through exports. Tell us what you use and we'll confirm.
Can it handle maintenance requests out of hours?
It can triage and log requests at any time and alert your on-call contact for urgent issues, based on rules you set.
Where should a property management company start?
Usually with maintenance requests or tenant enquiries. They're high-volume and follow a clear pattern, so automation in property management tends to pay back fastest there.
Let's find the first process to automate in your portfolio.
Tell us where your team loses the most time: maintenance, tenant emails, leases, rent or owner reporting. We'll tell you what AI can realistically handle.